We Are an Official Dr.Pen Retailer — Here's How You Can Verify It

If you're reading this, chances are you care about where and from whom you purchase your cosmetic devices — and you're absolutely right to do so. The market is filled with counterfeit products and unauthorized sellers offering questionable quality with no warranty. That’s why we want to be fully transparent and show you exactly why you can trust us as an official retailer of Dr.Pen.

🔍 How to Verify the Authenticity of Your Dr.Pen Device

Every original device from the Dr.Pen family comes with a unique QR code and security code on the packaging. The brand includes three collections: Dr.Pen, Hydra Pen, and Bio Pen — each with its own official verification website.

If your device is from the Dr.Pen collection, follow these steps to verify authenticity:

1. Visit the official Dr.Pen anti-counterfeit verification website — www.drpenreal.com

2. Scratch the label to reveal the full QR code and security code

3. Verify in two ways:
   – Scan the QR code with your phone’s camera, or
   – Enter the security code manually on the website

If your device is from the Hydra Pen collection, follow these steps to verify authenticity:

1. Visit the official Hydra Pen anti-counterfeit verification website — www.hydrapenreal.com

2. Scratch the label to reveal the full QR code and security code

3. Verify in two ways:
   – Scan the QR code with your phone’s camera, or
   – Enter the security code manually on the website

If your device is from the Bio Pen collection, follow these steps to verify authenticity:

1. Visit the official Bio Pen anti-counterfeit verification website — www.actualbio.com

2. Scratch the label to reveal the full QR code and security code

3. Verify in two ways:
   – Scan the QR code with your phone’s camera, or
   – Enter the security code manually on the website

Each authentication number is valid for one-time use. If it has been verified before, the previous verification time will be displayed for your reference.

This simple process ensures you're using a genuine Dr.Pen device made by the official manufacturer.

✅ Proof from the Manufacturer

Trust, transparency, and quality are the foundation of our brand. We are proud to represent Dr.Pen and offer you only original, certified products.

We work directly with Ekai CN, the official manufacturer and trademark holder of Dr.Pen.
To confirm our status, they have provided us with an official copy of the Dr.Pen trademark certificate — which we are sharing below, so you can see it for yourself. This document proves that we are authorized to sell Dr.Pen products and that our devices come directly from the source.

💬 Still Have Questions?

We’re always here to help. If you have any doubts or need further confirmation, feel free to contact us directly — we’ll be happy to assist.

Still unsure if we’re an official retailer?
No problem. You can email the official contact provided to us by the manufacturer — drpen01@gzekai.com — and ask them directly whether we’re on their list of authorized partners. We’ll be happy to provide this email address for full transparency.

⚠️ A Very Important Warning — Please Read Carefully

Your skin deserves only the best — and that starts with using genuine devices. Using counterfeit or unauthorized versions of Dr.Pen can be dangerous and completely ineffective. Please be extremely cautious and follow these vital guidelines before using any microneedling device:

❗ Do NOT purchase Dr.Pen products from unofficial sellers, marketplaces, or unknown websites. Unauthorized products may be fake, expired, or assembled with unsafe components.

❗ Always check the authenticity of your device before first use. Even if the packaging looks real, counterfeiters are skilled at creating imitations. Use the QR code or serial number at drpenreal.com to confirm your device is authentic.

❗ Take this seriously — your health and results depend on it. Using non-genuine products may result in skin irritation, infection, or permanent damage. Only certified devices undergo rigorous quality testing and come with proper warranty support.

We urge you to take responsibility for your safety and verify your product. It only takes a minute — but it protects your skin, your results, and your trust.

We are proud to be an official Dr.Pen retailer and are committed to full transparency. If you ever have any questions, we’re here to help.